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Torus Group Policies

Anti-Bribery Policy (pdf)
Liverpool Allocations Policies (link)
Anti-Fraud Policy (pdf)
Processing of Special Category Data and Criminal Offence Data Policy (pdf)
Anti-Money Laundering Policy (pdf)
Neighbourhoods Policy (pdf)
Anti-Social Behaviour Policy (pdf)
Rechargeable Repairs Policy (pdf)
Asbestos Safety Policy (pdf) Rent and Service Charge Setting Policy (pdf)
Complaint Policy (pdf)
Responsive Repairs & Maintenance Policy (pdf)
Data Protection Policy (pdf)
Safeguarding Adults Policy (pdf)
Damp and Mould Policy (pdf)
Safeguarding Children Policy (pdf)
Discretionary Compensation Policy (pdf)
Shareholding Membership Policy (pdf)
Domestic Abuse Policy (pdf) St Helens Allocations Policies (link)
Electrical Safety Policy (pdf)
Tenancy Policy (pdf)
Empty Homes Standards Policy (pdf)
Torus Allocations Policy (pdf)
Equality, Diversity & Inclusion Policy (pdf) Torus Competition Rules (pdf)
Fire Safety Policy (pdf)
Torus Supply Chain Code of Conduct (pdf)
Gas and Carbon Monoxide Safety Policy (pdf)
Torus Service Charge Policy (pdf)
Grounds and Tree Maintenance Policy (pdf)
Unacceptable Service User Policy (pdf)
Income Collection and Recovery Policy (pdf)
Warrington Allocations Policies (link)
Lifting Equipment Safety Policy (pdf)
Vulnerability and Reasonable Adjustments Policy (pdf)

Water Safety Policy (pdf)

Torus Group Strategies

Asset Management Strategy (pdf) Safeguarding 'Think Family' Strategy 2024-27 CONDENSED (pdf)
Customer Experience Strategy (pdf) Sustainable Heating Strategy (pdf)
Environmental Sustainability Strategy (pdf)
Tenant Voice Strategy (pdf)
Safeguarding 'Think Family' Strategy 2024-27 FULL (pdf)