Quick links
From keeping your home warm, safe and secure to helping you stay in your home longer and saving those extra pennies, find out all the information you need here.
Tackling anti-social behaviour (ASB)
How to report ASB and what we can do to help
Tenant Voice – getting involved
Your landlord, your say – giving your views to improve services
Domestic abuse support
Help and support for victims and perpetrators
Keeping you safe
What to do if you are concerned about abuse or neglect
Building Safety
Safety information for high rise blocks residents.
New Tenant – one stop shop
Everything you need to know on one page
Rent and Money Matters
Discover simple ways to make payments and see how we can help if you’re having problems paying.
- How to manage your payments
- Support if you are struggling
- Benefits and Universal Credit
Repairs and Maintenance
Learn who's responsible for looking after your home, and request repairs quickly and easily.
- How to report a report
- Report, track and manage repairs 24/7
- Repairs responsibilities
Your Tenancy
Everything you need to know to manage your tenancy.
- Your tenancy agreement
- Your responsibilities
- Making a change or moving out
- Your Neighbourhood Officer
Your Home, Your Safety
We take our responsibility to make sure you and your family are safe and comfortable in your home very seriously.
From essential safety checks – gas, electricity, fire, asbestos, water, asbestos and lifts to keeping you safe throughout the year, with our seasonal safety tips.