Important information about Internet Explorer and Torus websites Close
Please note that to provide the most secure and reliable service to our visitors the Torus Group websites will no longer support the Internet Explorer web browser.
We recommend upgrading to one of the latest Microsoft Edge, Google Chrome or Firefox browsers.
Microsoft support for Internet Explorer 11 on many versions of Windows ended on 15 June 2022. Click here for more information: (https://blogs.windows.com/windowsexperience/2022/06/15/internet-explorer-11-has-retired-and-is-officially-out-of-support-what-you-need-to-know/)
You may notice that some of our general communications, documents and leaflets feature a “customer approved” badge. This confirms that they have been reviewed by Torus customers, feedback has been given and appropriate changes have been made.
We work with our involved customers to ensure that the information we produce for customers is relevant, clear and understandable. The “customer approved” badge, whose design was voted on by involved customers, shows other customers that the material has been reviewed by tenants prior to release.
Involved customer panels and Torus Talk members also review our policies, which we open up to all customers via various channels.
This website was developed and tested with customer volunteers through Tenant Voice; the customer voice and feedback has played a vital role in the end result.
“Customer Approved” is a new feature, so we will be adding it from September 2022 to new documents and to communications that have already been “customer approved”.