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Please note that to provide the most secure and reliable service to our visitors the Torus Group websites will no longer support the Internet Explorer web browser.
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Microsoft support for Internet Explorer 11 on many versions of Windows ended on 15 June 2022. Click here for more information: (https://blogs.windows.com/windowsexperience/2022/06/15/internet-explorer-11-has-retired-and-is-officially-out-of-support-what-you-need-to-know/)
Everyone has times when money’s tight. But paying your rent should be top of your list. When the going gets tough, we have dedicated teams who are here to make sure you keep on paying your rent and stay in your home.
Discover all you need to know about Universal Credit and see how you can get help with money, bills, debts and your tenancy.
Here are just some of the ways we regularly help tenants:
We will help:
We can also provide:
We can refer you to:
If you’re struggling to make ends meet, don’t struggle alone. In partnership with Torus Group colleagues and key national organisations, our charitable arm, Torus Foundation provide support that’s designed to help you make your money go further and help you to access benefits to which you’re entitled.
How our dedicated teams can help you if you are struggling with money
Help to claim, payment information, UC migration and your questions answered
Bedroom tax, benefit cap, PIP, Pension Credit and Discretionally Housing Payment
Check what benefits you may be entitled to
Money saving tips, grants, help with bills and borrowing money safely
Contact the Income Team who can offer advice and support
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