Important information about Internet Explorer and Torus websites Close
Please note that to provide the most secure and reliable service to our visitors the Torus Group websites will no longer support the Internet Explorer web browser.
We recommend upgrading to one of the latest Microsoft Edge, Google Chrome or Firefox browsers.
Microsoft support for Internet Explorer 11 on many versions of Windows ended on 15 June 2022. Click here for more information: (https://blogs.windows.com/windowsexperience/2022/06/15/internet-explorer-11-has-retired-and-is-officially-out-of-support-what-you-need-to-know/)
A Direct Debit is a payment that can be arranged weekly, fortnightly or by calendar month on any date and is taken automatically from your bank account.
Direct Debit is secure, reliable and protected by the Direct Debit Guarantee.
Never miss a payment, set up a Direct Debit now.
If you need help, we can support you to set up your Direct Debit over the phone. Call Torus Customer Hub on 0800 678 1894.
If your rent or service charges change, we’ll always let you know in advance, but your Direct Debit will continue to work as normal.
If your Direct Debit payment is due to be taken on a day that falls on a Bank Holiday, please be aware the payment will not be collected from your bank account and paid to Torus until the next working day. Please ensure you leave the money in your bank account to cover the Direct Debit rent payment.