Housing Ombudsman data breach | The Housing Ombudsman Service recently reported a cybersecurity incident involving a third-party supplier used in its case management system. If you have contacted the Housing Ombudsman Service, please stay alert and be careful if you get any unexpected emails, phone calls, or text messages asking for personal information.
Part of Torus Support Network, our supported housing schemes offer safe and secure, short and long-term accommodation for vulnerable people.
We have a variety of supported housing schemes across the heartlands, offering supported housing to help:
Support providers are on-site during the day and sometimes overnight depending on the customer’s needs.
Our supported housing service does not generally offer personal care and focuses on supporting vulnerable people to successfully sustain their tenancies, or move on to more independent, longer-term accommodation.
Supported housing is normally accessed via referral from an agency such as the relevant Local Authority, including Adult Social Care, Housing Options and various other partners working with vulnerable adults who require support.
If you would like to speak to someone, or find out more about the support available, you can contact our Operations Manager Supported Housing and Domestic Abuse, Kayleigh Archbold, via Torus Customer Hub 0800 678 1894 or [email protected].