Direct Debit notice: Starting 24 July, we are switching to AllPay to manage our Direct Debit payment collections. There should be no impact to payments, but a letter with details will be sent to all DD customers.
If you breach your agreement, we will inform you and take appropriate action. If it is serious, we will take legal action.
We always advise all tenants to have their own contents insurance and following the flooding earlier this year we would really encourage you to make sure you cover your belongings with contents insurance.
While Torus cover your building insurance, your personal belongings need to be covered by contents insurance. Contents insurance covers everything you’d take with you if you move. From the jewellery you wear to the sofas you sit on; contents insurance covers the lot.