Moving home can be expensive, especially if you’re setting up a home for the first time. We don’t charge big deposits or fees, but we may ask you to pay at least one week’s rent in advance, even if you’re on housing benefit.
We advise putting money to one side to cover these expenses.
If you’re interested in renting a home from us, you’ll need to register with Under One Roof.
You must be over 18 and meet certain eligibility criteria.
You may not be able to join Under One Roof if:
The application must be done online.
Once you’ve submitted your online application, we'll check the information you've given us is correct and that you can provide evidence to support your situation and the housing band you've been given.
You may need to provide information from support agencies or other professionals that you're involved with.
Don't worry, we'll let you know what information you'll need to provide and when.
Properties are allocated in line with Warrington Borough Councils Housing Allocations Policy.
Homes are not advertised and you will not be able to place a bid for any.
You won't be able to see which homes are available or choose ones you're interested in.
You'll be directly matched when available homes, that you meet the criteria for, become available in the areas you have chosen.
You can tell us which areas you'd most like to live in but Under One Roof can't guarantee that homes in these areas will be available.
Once Under One Roof has checked your application details, they send your information over to Torus, this is called a nomination.
The landlord will then contact you directly and carry out their own checks. This may include an affordability check. If you meet their criteria, you'll be made an offer and invited to view the property.
Once all checks are complete, Torus arranges an appointment to show you the property.
If you accept it, you will be contacted to arrange a convenient time to sign the tenancy agreement once the works are competed. After this you'll get your keys and can move in!
Support is available through WBC’s Housing Plus Service, located at The Gateway, Springfield St, Warrington WA1 1SR. They can be contacted on 01925 246868. Please call to check opening hours.
If you are struggling to apply online, please contact the Under One Roof team on 01744 636363 or email infowa@u-1-r.co.uk.
If you are a Torus tenant or a member of their household, you can get support to get online and use a computer/device through our charitable arm, Torus Foundation, find out more here.