ONLINE ACCOUNT | We have made some improvements to our Online Portal. If you are struggling to access it, you may need to reset your password or reregister for an online account. For more information, visit torus.co.uk/portalupdate.
ADDED: 20 February 2023
UPDATED: 17 March 2023
Many couples or families will have will clash and argue at times, but domestic abuse is entirely different. Domestic abuse includes threatening behaviour, patterns of violence or controlling behaviour a which takes place between people over the aged of 16 who are family members or partners (including ex-partners).
Children are often present whilst the abuse is taking place and will be affected by what they see and hear, therefore are considered victims also. Domestic abuse can include the following:
Find out more about types of domestic abuse
As a neighbour, you may hear what sounds like someone being assaulted, screaming, shouting, crying, items being broken, people being locked out of the home or damage to the property. Whilst it may sound like noise and causes you disturbance, ask yourself could this be someone who is need of help?
Every week in England and Wales two women are killed by their partner or ex-partner. The police receive 100 calls an hour reporting domestic abuse. Men as well as women are affected. Domestic abuse is a hidden crime and people are often too afraid to speak out.
If you believe that you have witnessed a neighbour and/or their children are experiencing domestic abuse you should report this to the police immediately. Your neighbour may need your help to prevent their serious injury or death so it’s important to know what to do.
You may feel that you don’t want to interfere, or you may worry what may happen to you if your neighbour finds out you have told someone. However, the best way to help your neighbour is to phone the police or contact Crimestoppers anonymously. The police can help victims to keep safe and help them to access specialist support services. They can also use the law to stop someone causing further harm.
Please still also report concerns to our Safer Estates Team so we can help to provide support. Reports can made in several ways:
Find out more about ASB and reporting online here