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Hate Crime Reporting

12 August 2024

Torus embraces diversity and inclusion in our communities and stands firmly against all forms of hate crime. We are committed to creating an environment where every individual feels valued and safe.

That’s why we are supporting Merseyside Police to address the under-reporting of hate crimes and encourage our tenants and customers to report any incidents.

In response to recent disorders in Southport and Liverpool, Merseyside Police’s Community Engagement and Local Policing and Investigation Teams are working closely with community leaders, local authorities, businesses, and residents to ensure a comprehensive approach. This includes responding to information, correcting misinformation, and supporting targeted individuals.

Merseyside Police has dedicated Hate Crime Co-ordinators leading teams of specially trained officers who monitor, assess, and investigate hate crimes. These teams ensure victims are supported throughout the process and ensure offenders are put before the courts.

Why reporting hate crime matters

  • Support for victims
    Reporting ensures that victims receive the necessary support and protection.

  • Accurate data
    It helps the Police to understand the extent of hate crimes and allocate resources effectively.

  • Justice
    Reporting increases the likelihood of holding offenders accountable.

Your support can make a significant difference.

How you can report hate crime

You can report hate crime directly to the Police or via charities and organisations that provide specialist support services for victims of hate crime.

You can report a hate crime to

Always call 999 if a crime is in progress.

Once you have reported an incident to the police, please also contact us with the details for further advice and assistance.

We are here if you need us

We are here if you need us and have teams on hand that can offer support and advice if you are affected by recent incidents. Please do not hesitate to reach out at any time; we are ready to help you through this challenging period.

How to contact us:

Email: info@torus.co.uk In person: Visit Bank Park House, The Observatory, Central (Mon-Fri 9am-5pm) Call: 0800 678 1894 (Mon-Fri 8am - 8pm, Sat 8am-12 midday)

Hate Crime Advice and Support

Victim Care Merseyside

If you have been affected by the events in Merseyside over the last couple of weeks, or are a victim of crime, you can speak to Victim Care Merseyside. It is a dedicated service supporting those affected by crime.

Alternatively, you can call freephone 0800 175 3080

The Anthony Walker Foundation

The Foundation has a Hate Crime team offering advice and support. To speak to someone, call 0151 237 3974 or email support@anthonywalkerfoundation.org.uk.

Stop Hate Crime UK

The independent charity runs a confidential 24/7 helpline for all victims of hate crime on 0800 138 1625 or visit their website for more information. You can also download the Stop Hate UK reporting app on Google Play, or the Apple App Store.

Be Free Campaign Riot Response Hub

This virtual support hub has been set up to focus resources for people of colour or minority communities who might be struggling with the social media coverage or feeling unsafe in their local community, or any other racial trauma related mental health issues.

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