Rent and service charge change 2026 - Your rent and service charge booklet for 2026 to 2027 will be with you by the end of February. Please keep your booklet in a safe place. Learn more at torus.co.uk/rentchanges26
Customer research survey - We are carrying out some research from Monday, 23 February until Friday, 20 March 2026. You might be contacted by our research partners. Find out more.
You will sign a tenancy agreement when you become one of our tenants, which is a legal contract between you and your landlord, Torus 62 Limited. Your tenancy agreement details our responsibilities to you and your responsibilities to us. You must keep to the terms and conditions of your tenancy.
A Neighbourhood Officer will be designated to look after your area and you can get help from them if you have any issues with your tenancy. You can find out who your Neighbourhood Officer is below.
Email us at info@torus.co.uk if you have any questions about your tenancy agreement.
Your legal contract that sets out certain terms and conditions of your tenancy
As a tenant what are you responsible for
Information on inheriting a tenancy
What you need to do if you wish to leave your home
What you need to know if you are going away for an extended time
Find out who your Neighbourhood Officer is
All the information you need on what to do if a tenant passes away