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Set up a Direct Debit

Most customers pay rent by Direct Debit because it’s straightforward, secure and means you never fall behind in your payments.

  • Simple to set up and easy to manage.
  • Safe, secure and reliable.
  • Never miss a payment.

Never miss a payment – set up a Direct Debit

A Direct Debit is a payment that can be arranged weekly, fortnightly or by calendar month on any date and is taken automatically from your bank account.

Direct Debit is secure, reliable and protected by the Direct Debit Guarantee.

  • Simple to set up and easy to manage.
  • Safe, secure and reliable.
  • Never miss a payment.

How to set up your Direct Debit

Never miss a payment, set up a Direct Debit now.

You can set up Direct Debit payments by downloading this form and emailing it to [email protected] along with your name and full address

We can also set up Direct Debit payments over the phone. Visit our Contact Us page to find our opening hours. 

If your rent or service charges change, we’ll always let you know in advance, but your Direct Debit will continue to work as normal.

If your Direct Debit payment is due to be taken on a day that falls on a Bank Holiday, please be aware the payment will not be collected from your bank account and paid to Torus until the next working day.  Please ensure you leave the money in your bank account to cover the Direct Debit rent payment.    

Direct Debit notifications are going paperless

You can sign up for paperless Direct Debit notifications from our provider, AllPay.