- Rent and Money Matters
- Ways To Pay Your Rent
- Set Up A Direct Debit
- What Happens If You Don't Pay Your Rent
- Struggling To Pay - Help and Support
- Non-Collectable Weeks
- Make a payment online
- Universal Credit and benefits
- Rent and Service Charge Change
- Service Charges
- Reporting Repairs
- Types of Repairs
- Repair Responsibilities and Rechargeable Repairs
- Disrepair
- Damp and Mould Issues
- Anti-Social Behaviour (ASB)
- Reporting ASB
- Dealing With Noise Nuisance
- Hate Crime and Harassment
- Cuckooing - What it is and what to do
- Your Home, Your Safety
- Gas Safety and Gas Safety Checks
- Fire Safety
- Electrical Safety
- Asbestos Safety
- Water Safety
- Lift Safety
- Meter Tampering
- Flood Safety
- Communal Areas
- Seasonal Safety Tips
- Building Safety - High-Rise Blocks
- Keeping you safe - Safeguarding
- Reporting concerns – abuse & neglect
- Private Fostering and Protecting Children
- Complaints, Compliments and Feedback
- How to make a complaint
- How to give a compliment
- Learning from Complaints and Feedback
- Tenant Voice - Get Involved
- Ways to Get Involved
- Together with Tenants Charter
- Consultations, Opportunities and Projects
- You Said, We Did
- Customer approved – what does it mean?
- Estate Walkabout and Impact Days
- Your Tenancy
- Your Tenancy Agreement
- Tenancy Responsibilities
- Succession
- Ending Your Tenancy
- Absence From Your Home
- Your Neighbourhood Officer
- Death of a Tenant
Support and activities for young people
Torus Foundation is working to increase the opportunities for young people to have access to and participate in activities and programmes.
- FireFit Youth and Community Hub
- Duke of Edinburgh
- Arts and sports
Visit Torus Foundation's website to find out more.
FireFit Youth and Community Hub is a cornerstone of the charity Torus Foundation.
Services are designed in collaboration with young people and our partners, ensuring the facility inspires and empowers members and the broader community to reach their full potential.
A key stakeholder and pillar in the South Liverpool community, FireFit Youth and Community Hub is a place where young people feel safe and secure, have a sense of belonging, feel trusted, respected and listened to, and do not feel judged.
Our charitable arm, Torus Foundation, is working to increase the opportunities for young people to have access to and participate in positive youth activities and programmes, whether that is via FireFit Youth and Community Hub or other partners and organisations, such as Warrington Youth Zone.
FireFit Youth and Community Hub provides a range of activities and programmes for children and young people aged 6-19 years old, including:
- Sports - Football, Basketball, Racquet Sports and much more!
- Youth Gym
- Creative Arts
- Social Action Projects
- Duke of Edinburgh Award
- Wellbeing & Mindfulness Projects
- And much more...
For more information about FireFit Youth and Community Hub and the wider community offer it provides get in touch with Torus Foundation's Youth Team.
Torus Foundation
Torus Foundation provide range of opportunities that include helping people to find work and build skills, provide somewhere safe and engaging for young people, increase access to technology, help with managing finances and delivering activities to work towards improving people’s health and wellbeing.