Working families have until 31 July to renew their tax credits and if they miss the deadline their tax credits payments will stop. They will also be sent a statement and will have to pay back the tax credits they have received since 6 April 2023.

From 6 April onwards, HMRC have sent out a pack to anyone who has had a tax credit award in the tax year which has just ended – e.g. 2022/23 this year.

Customers will have either received an ‘auto-renewal’ reminder or a ‘reply required’ notice.

All ‘reply required’ customers must renew their claims or contact HMRC to notify them of any change in circumstances ahead of the deadline to continue receiving tax credits payments.

Anyone who does not receive their pack, you should get in touch with the tax credits helpline to make sure they have their correct address.

Renew tax credits in a variety of ways:

• Online gov.uk/manage-your-tax-credits
• By phone, call HMRC on 0345 300 3900 (Monday to Friday, 8am to 6pm)
• By post: Tax Credit Office, HM Revenue and Customs, BX9 1LR, United Kingdom

Changes in circumstances: If there have been any changes in circumstances that could affect your tax credits claims, they must be reported to HMRC. These include changes to:

• Living arrangements
• Childcare
• Working hours, or
• Income (increase or decrease)

Find out more about changes in circumstances here.

Visit GOV.UK for more information on renewing your tax credits.

##IMPORTANT: Please note that Tax Credits will be ending by the end of 2024

As part of the Government’s plan to move everyone of working age currently on Housing Benefit, Income-related Employment and Support Allowance, Income-based Jobseeker’s Allowance, Child Tax Credits, Working Tax Credits and Income Support over to Universal Credit (UC) by the end of 2024 (known as UC Migration), Tax credits will be ending.

• It is important to complete your Tax Credit renewal before making the change to UC
• You will soon receive your UC Migration Notice Letter from the Government (from April 2023)
• When you get your UC migration letter you will have three months to act on it *SEEK ADVICE - Get advice so you know what is best for you.

Find out more about UC Migration and getting support

##Struggling to pay your rent?

If you are experiencing financial pressures and are struggling to pay your rent, please get in touch as soon as possible, as it's better to let us know now. We will work with you to find a solution that suits your circumstances and helps you keep on top of your rent payments, including:

• Affordable repayment plans
• Specialist advice on claiming benefits
• Advice to help you maximise your income and manage debt

Find out more about paying your rent help & support from our dedicated teams

Cost of Living information, maximising your income and support available