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£5million Kingsway House refurbishment progressing well

£5million Kingsway House refurbishment progressing well

The ambitious £5million refurbishment of high-rise Kingsway House in Warrington has been progress...
20 September 2022Read More +
Community ‘Come Together’ for Brian Samuel Epstein Plaque Presentation

Community ‘Come Together’ for Brian Samuel Epstein Plaque Presentation

This August Bank Holiday Monday, Torus joined local residents, Councillors, Radio Merseyside, oth...
29 August 2022Read More +
Meritless disrepair claim costs Torus tenant £3,262 in court costs

Meritless disrepair claim costs Torus tenant £3,262 in court costs

This July saw a St Helens tenant with £3,262 in court costs to pay after being encouraged by a le...
08 August 2022Read More +
£3.7m investment helps tenants tackle increasing energy bills

£3.7m investment helps tenants tackle increasing energy bills

337 Torus homes have seen a share of £3.7million to help them to run more efficiently and environ...
05 August 2022Read More +
Following the principles of the ‘Together with Tenants’ Charter

Following the principles of the ‘Together with Tenants’ Charter

We strive to develop good relationships with our customers to get you involved in helping us to s...
27 July 2022Read More +
Protecting employees against unacceptable behaviour or abuse

Protecting employees against unacceptable behaviour or abuse

We are here to keep our customers safe and to provide the best service we can, but we’re also res...
26 July 2022Read More +
Taking special care of our supported living customers during the heatwave

Taking special care of our supported living customers during the heatwave

Following the heat-health alert issued by the UK Health Security Agency last week, teams across o...
19 July 2022Read More +
Torus shows support for ASB Awareness Week 2022

Torus shows support for ASB Awareness Week 2022

Torus has joined a national campaign to tackle anti-social behaviour (ASB) and keep people in our...
14 July 2022Read More +
Introducing our new Customer Service Standards

Introducing our new Customer Service Standards

At Torus we aim to deliver high-quality services every time and we don’t want there to be any sur...
12 July 2022Read More +
Torus tenants help improve response to complaints at 2022 Housing Conference

Torus tenants help improve response to complaints at 2022 Housing Conference

Torus tenant and involved customer, James from Haydock, along with 12 other tenant volunteers att...
08 July 2022Read More +
Visiting our customers and their homes

Visiting our customers and their homes

Whilst Torus were able to continue to deliver key services throughout the pandemic, inevitably so...
01 June 2022Read More +
Visiting you and your home

Visiting you and your home

Whilst Torus were able to continue to deliver key services throughout the pandemic, inevitably so...
01 June 2022Read More +