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Latest News

Taking special care of our supported living customers during the heatwave

Taking special care of our supported living customers during the heatwave

Following the heat-health alert issued by the UK Health Security Agency last week, teams across o...
Torus shows support for ASB Awareness Week 2022

Torus shows support for ASB Awareness Week 2022

Torus has joined a national campaign to tackle anti-social behaviour (ASB) and keep people in our...
Introducing our new Customer Service Standards

Introducing our new Customer Service Standards

At Torus we aim to deliver high-quality services every time and we don’t want there to be any sur...
Torus tenants help improve response to complaints at 2022 Housing Conference

Torus tenants help improve response to complaints at 2022 Housing Conference

Torus tenant and involved customer, James from Haydock, along with 12 other tenant volunteers att...
Visiting our customers and their homes

Visiting our customers and their homes

Whilst Torus were able to continue to deliver key services throughout the pandemic, inevitably so...
Visiting you and your home

Visiting you and your home

Whilst Torus were able to continue to deliver key services throughout the pandemic, inevitably so...
Funding boost to help GP’s support victims of domestic abuse

Funding boost to help GP’s support victims of domestic abuse

Safe2Speak, St Helens Domestic Abuse service, extends its support to GP surgeries thanks to extra fu...
Homes for Ukraine scheme

Homes for Ukraine scheme

The government has launched the 'Homes for Ukraine' scheme to enable people living in the UK to open...
Improving services – repairs service update

Improving services – repairs service update

As part of our ongoing effort to improve and streamline services for all tenants across our three he...
Proudly supporting Dignity Action Day 2022

Proudly supporting Dignity Action Day 2022

To celebrate Dignity Action Day, colleagues and residents at Torus’ Extra Care schemes have signed u...
Christmas comes to our supported living schemes

Christmas comes to our supported living schemes

Our supported living schemes are active and vibrant places and at this time of year, they tend to...
STAR 2021/22: Tenants and Residents Feedback Survey

STAR 2021/22: Tenants and Residents Feedback Survey

Between November 2021 and September 2022, we will be carrying out our STAR (Survey of Tenants and...